Answers to the most, frequently asked questions.

* What is a Merchant Account ?

A Merchant Account is commercial and allows you to accept credit card transactions. It transfers funds from the customer's card to your bank account.

* How long does it take ?

The process takes 2-3 business days from when you complete the application until you can accept credit cards.

* Which cards will I be able to accept ?

Visa and Mastercard come with your merchant account. Special programs are available for American Express and Discover.

* When do I receive my funds ?

Credit Card transactions take approximately 3 business days. The funds are deposited directly into the bank account you specify on your application.

* Will I have a processing limit ?

Merchant accounts are approved on actual or projected dollar volume. D.I.C does monitor account activity and has the right to review accounts that do not show the type of volume reflected on the merchant application.

* Can I keep the terminal I currently am using to process with D.I.C ?

Usually your current equipment can be reprogrammed to use with D.I.C. A simple phone call or email can easily answer this question.

* What is AVS ?

AVS stands for Address Verification Service. To help combat fraud with Internet and Mail or Telephone Order business, the cardholder’s address is verified.

* When switching to D.I.C from another processor, when should I close my current account ?

When switching to D.I.C, please wait until your account is fully setup and you are already processing before closing your current account.

* Can I have a terminal and internet payment gateway ?

The answer is yes. If you have the need for both, we can accommodate you.